Articles tagged in telstra

  1. Moving to Telstra Cable

    Telstra Cable Modem

    After 8.5 years of ADSL2+ and around 10 years with Exetel, my household has finally decided to move onto the next stage of broadband connection.

    Provider Connection Bandwidth Actual Monthly Data Monthly Cost
    Old: Exetel ADSL2+ 24Mb Down/1Mb Up 6.5MB Down/0.75Mb Up 230GB Down/Free Up $43
    New: Telstra Cable 30Mb Down/1Mb Up 36Mb Down/1.2Mb Up 200GB $80


    • My Exetel plan has long been grandfathered, and 230GB/month data consists of 50GB peak (4PM to 4AM) and 180GB off-peak.
    • Monthly cost includes telephone rental, although I rarely use the phone as most my out-bound calls are on VoIP.

    Another advantage of my old Exetel connection is having a static IP -- something that was useful when I was hosting websites on my ADSL connection but I have long moved on from that. So with almost half the price, more data, being a customer for a decade and have recommended it to half a dozen others -- what makes me moving back to Telstra? The last time I was a Telstra customer was when my home Internet was a Telstra Direct 56k dialup connection (1999-2002).

    Bandwidth. Speed. Here is my result Result

    At 36Mbps down and 1.2Mbps up Telstra Cable is faster than advertised speed. If I ever crave more, I can always spend another $20/month to get onto 100Mbps down and 2Mbps up. I know it is not faster than a full 100Mbps/40Mbps NBN FTTH connection. However with the current political climate, I am not sure when a fibre-to-the-home would ever be a reality. So instead of continue to suffer under my worsen ADSL connection, I finally decided to bite the bullet.

    Yes, the home broadband connection has got worse. From my old post when I first got ADSL2 it sync'ed at exchange at 12Mbps down/0.8Mbps up, and actually downloads at 9.7Mbps down. 8.5 years later due to reasons unknown the sync speed has degraded to around 6.5Mbps down and 0.75Mbps up over the last couple of years. Worse still, the actual download speed can't seem to go above 5Mbps. Exetel also has its own problems during peak hours (part 2 of that discussion on Whirlpool) that caused some overseas video streaming service unusable between 7PM and 12AM.

    As of Telstra Cable -- so far so good, other than

    • Application was submitted to Telstra in early February. Somehow there was a glitch so it didn't get into the queue until I called again in early March.
    • Installation was scheduled to 25 March -- 6 weeks after ordered.
    • Took about an hour and half to actually have the cable installed, as the "Professional Installer" didn't want to crawl under my house to move the outlet to another room, citing workplace safety issue. The old outlet was for Foxtel from the previous owner of the house (more than 10 years ago) and the cable has already been cut. I ended up have to go under the floor myself to pull the cable into the right room.
    • The modem I got (NetGear CG3100D-2BPAUS) is pretty basic -- mediocre wi-fi performance, no SNMP, etc. I'll probably go and get a better wireless router in the future.

    So far so good with the bandwidth. Internet can stall every now and then although I suspect that it could be modem issue -- something I will need to track down later on.

  2. Telstra Privatisation

    Should the Australian government sell all its 51.05 percent of Telstra?

    One "promise" by the coalition party is the privatisation Telstra, Australia's largest telecommunication company that is currently having a monopoly on the copper network infrastructure. Yesterday, Tim Costello of Liberal said that it would be delayed until at least 2006, and today John Anderson of National is in the position not to rush the sale. While most broadband users in Australia would cry out "sale sale!", and in general understanding a private enterprise is more efficient than a government one, I do see reasons why Telstra's privatisation should be delayed.

    I guess for someone living in metro area it does not really matter. A lot of things we simply take for granted - water, electricity, public transportation, and also our telecommunication needs. No so with those who live in the middle of no where - where the majority of Australia is. Once an enterprise has been privatised, its mission would become getting as much earning per share as possible, instead of serving each individual especially the unprivileged, like what a government organisation should have done.

    As someone living in the Sydney Eastern suburbs, I can be ignorantly saying, "forget about the rural area - just serve me and I will give my money to you!" A fully privatised company would perform most of its activities near where the money is - phrase in ADSL2+, lay optical cables in highly populated suburbs, etc. But, by inviting Telstra to work on where the money is, are we selfishly denying the farmers living in the rural Australia from getting their telecommunication infrastructure fixed?

    Proverbs 31:8-9 8 Open your mouth for the mute,     for the rights of all who are destitute. 9 Open your mouth, judge righteously,     defend the rights of the poor and needy.

    Prioritisation should indeed wait until the telecommunication facility in the rural area has been updated. However, I do not think Telstra Wholesale, the enterprise that is responsible for most of our nation's infrastructural need, should ever be solely profit driven. We should, however, split up Bigpond (the retail arm of Telstra) from Telstra Wholesale and fully privatise that instead, in order to eliminate any potential anticompetitive activities. Let Telstra continue to build Australia up, but let retail ISP's compete equally.

  3. Dependent on the Net

    Yesterday's national ADSL outage has cut many Australians off the net. Apparent Telstra made a big boo boo by screwing things up during an upgrade. My home server survived, and it stayed on-line through out the whole time. However, ADSL at work got cut off at 1am in the morning, and we could not connect back in through out the whole business day. At the end, we (a 15 people office) could use only a 56kbps emergency dial up modem running at painfully slow speed.

    Many people in this age depends on the Internet and take it for granted, just as we take water, electricity and telephone for granted. However, you only realise that how much you depend on it when it is not available to you.

    Got an SMS from Swiftbroadband this morning saying that Telstra outage continues without a estimated fix date. If you see this website dropped off the net sometime today - you know what has happened.