Articles tagged in exetel

  1. Moving to Telstra Cable

    Telstra Cable Modem

    After 8.5 years of ADSL2+ and around 10 years with Exetel, my household has finally decided to move onto the next stage of broadband connection.

    Provider Connection Bandwidth Actual Monthly Data Monthly Cost
    Old: Exetel ADSL2+ 24Mb Down/1Mb Up 6.5MB Down/0.75Mb Up 230GB Down/Free Up $43
    New: Telstra Cable 30Mb Down/1Mb Up 36Mb Down/1.2Mb Up 200GB $80

    Note:

    • My Exetel plan has long been grandfathered, and 230GB/month data consists of 50GB peak (4PM to 4AM) and 180GB off-peak.
    • Monthly cost includes telephone rental, although I rarely use the phone as most my out-bound calls are on VoIP.

    Another advantage of my old Exetel connection is having a static IP -- something that was useful when I was hosting websites on my ADSL connection but I have long moved on from that. So with almost half the price, more data, being a customer for a decade and have recommended it to half a dozen others -- what makes me moving back to Telstra? The last time I was a Telstra customer was when my home Internet was a Telstra Direct 56k dialup connection (1999-2002).

    Bandwidth. Speed. Here is my speedtest.net result

    SpeedTest.net Result

    At 36Mbps down and 1.2Mbps up Telstra Cable is faster than advertised speed. If I ever crave more, I can always spend another $20/month to get onto 100Mbps down and 2Mbps up. I know it is not faster than a full 100Mbps/40Mbps NBN FTTH connection. However with the current political climate, I am not sure when a fibre-to-the-home would ever be a reality. So instead of continue to suffer under my worsen ADSL connection, I finally decided to bite the bullet.

    Yes, the home broadband connection has got worse. From my old post when I first got ADSL2 it sync'ed at exchange at 12Mbps down/0.8Mbps up, and actually downloads at 9.7Mbps down. 8.5 years later due to reasons unknown the sync speed has degraded to around 6.5Mbps down and 0.75Mbps up over the last couple of years. Worse still, the actual download speed can't seem to go above 5Mbps. Exetel also has its own problems during peak hours (part 2 of that discussion on Whirlpool) that caused some overseas video streaming service unusable between 7PM and 12AM.

    As of Telstra Cable -- so far so good, other than

    • Application was submitted to Telstra in early February. Somehow there was a glitch so it didn't get into the queue until I called again in early March.
    • Installation was scheduled to 25 March -- 6 weeks after ordered.
    • Took about an hour and half to actually have the cable installed, as the "Professional Installer" didn't want to crawl under my house to move the outlet to another room, citing workplace safety issue. The old outlet was for Foxtel from the previous owner of the house (more than 10 years ago) and the cable has already been cut. I ended up have to go under the floor myself to pull the cable into the right room.
    • The modem I got (NetGear CG3100D-2BPAUS) is pretty basic -- mediocre wi-fi performance, no SNMP, etc. I'll probably go and get a better wireless router in the future.

    So far so good with the bandwidth. Internet can stall every now and then although I suspect that it could be modem issue -- something I will need to track down later on.

  2. Wireless Broadband Available Now on 3 Prepaid

    Got an SMS this morning from Three, my current mobile phone provider. As a prepaid 3Skypephone user for the last 12 months, I often get SMS-spammed by them so I was a bit hesitated to open it up. It turns out to contain a great news!

    Mobile Internet is now available to you! Surf your fav sites like Facebook & Google on the go!

    Then it contains a site that is only accessible from within the 3 network. My Skypephone without Internet access is actually pretty useless -- except for making and receiving phone calls. It's certainly a great news for me! Now I can upload photos and update status on Facebook, read my favourite news sites, blog and Twitter on my phone!

    Then I saw the pricing.

    3 Prepaid Broadband

    Yes you read it right. $5/MB within 3's Broadband zone and $8/MB roaming. I thought I paid Telstra Direct 20 cents/MB 10 years ago was expensive. 3 surely knows how to rip off their prepaid customers!

    Well. It does spell a way out. You can either join 3's new prepaid plans at minimum $29/month (used to be my 6 month mobile spending...) to get up to 150 MB of data ($1/MB from the $150 cap value). Or, I can sign up to X-series Essential $5/month to get 20MB of data. There's no way I am jumping to their new caps because even $30/2 months for the old prepaid is excessive to me, as I can never make enough calls to use up all the credit. On the other hand, 20MB with the X-Series is a bit restricting. I've only used the mobile broadband for a day and I can easily swallow 20MB in one day.

    ... and it appears that prepaid customers cannot sign up other X-Series packages. I'll be just fine if I can subscribe the 1GB/month $20 package -- but Three knows that if it lets it happen, everyone will just jump on prepaid and load it up with data packs, instead of using the much more expensive mobile calls.

    Exactly like what John L at Exetel has described -- HSPA mobile broadband is the future, but service providers still want to hold onto the more ludicrous voice calls.

    I guess I probably won't hold onto my 3 phone for too long. Not being able to use mobile Internet cost-effectively is getting more and more annoying. I don't make much phone calls -- I just want Internet access anywhere I go, cheaply. Why should I sign up those capped plans when I am making less than 10 minutes of phone calls per month? Subsiding for other heavy users (think about it -- it's what cap plans are all about)?

    Exetel's HSPA broadband plans are actually quite attractive at the moment. $25 once off activation fee. $5/month service fee, and only 1.5 cent per MB, charged by your exact usage. Then fairly reasonable mobile call rates, but who cares when you can use VoIP over HSPA.

    You do need a HSPA-enabled phone though. Too bad my Skypephone only does UMTS. Have to wait until it dies now...

  3. Finally Connected with ADSL2+

    Yesterday's story continued. First of all, the switch over seems to be pretty quick. Incoming call issues were expected to be resolved in 24 hours, but Vivian had started to receive calls at home merely 5 hours after the line dropped. It could be less, as we don't receive calls …
  4. Phone line in maintenance mode, preparing for ADSL2+

    At around 10:30am, my SSH connection back home suddenly got dropped. "Aargh! ADSL glitches!" I mumbled. Host is not pingable, but it came back up after 5 minutes of outage -- only to go off-line 2 minutes afterwards! Now if you call my home phone number, you'll get a voice …
  5. ADSL2+ Here I Come!

    Exetel, the broadband service provider that I have been using, started reselling Optus' ADSL2+ product yesterday, and have their sign up form activated at around 10'ish in the morning. I went there and have a look, to my surprise, Kensington exchange is now Active according to their NSW exchange list …
  6. My Exetel Connection is Sloooow

    Optus caused Exetel slowness -- Exetel was in the process of migrating customers from Telstra to Optus, to a point where Optus' ATM network can no longer handle the load. That pretty much explained the slowness of my connection over the past few weeks, to a point where one after I …
  7. Getting Ready for ADSL2+

    It has been three and half years since I got broadband connection at home. Not much has been changed since. Well, the price is -- I am now paying about half the price for 16 times the download quota (although I rarely go over 3Gb each month), but the thing that …
  8. Moving back and forth

    I am talking about hosting and my Bargain Blog. I moved the site to DreamHost more than 2 months ago, but have decided to move it back to my poor old home server yesterday morning. Problems? There are two. (1) Google (2) DreamHost. The Bargain Blog was geographically targeting Australia …