Comments on: Quickflix.com.au Review

By: Anonymous

Anonymous — Mon, 25 Jul 2011 12:07:51 +0000

Hi, I have ordered from Quickflix heaps of times and have the things you are saying aren’t true. So, you are expecting that as soon as you add a DVD to your queue it will come that very day? It takes more than a day for DVD’s to get sorted out, delivered to the post, to be put on a plane and sent to wherever you wish (there are multiple Quickflix stores around Australia and if one Quickflix store doesn’t have it then they get a different Quickflix store to send it over) then, get sorted out at the post office, given to a postman and delivered to your door. So I wouldn’t expect it to come that day. Yeah, the discs might have a few jumps and a few small scratches on it but I have found that they are way less scratched than the ones at video stores. Quickflix make sure that everything is packaged as best as they can, in a plastic sleeve, and two envelopes. They don’t even make you pay to send them back! How good is that? Plus it is actually way cheaper than getting it from your DVD store and they are more likely to have the DVD in stock than a video store. They basically come in two business days! It’s fantastic, and they do have a lot of DVD’s to send out so you’re lucky you even get it within a week. They must work hard. So I would stop this negative attitude.

By: Helen Rylands

Helen Rylands — Mon, 20 Dec 2010 08:06:08 +0000

I am on the $19.95 per month plan which means I am supposed to get 2 x DVD’s at any one time x 4 times per month. So far I am getting stupid DVD’s like kid’s movies and Crocodile Hunter Series cause to my knowledge I was only in the free trail but now I am being charged for this rubbish. I also got 3x vouchers worth $59.95 per voucher but I can only use them if I am a ‘newbie’. Forget Quickflix. Try ‘Graboid’ or any other bittorrent site. With Graboid I can download movies just released at the movies – up to 4 per month – am on the lowest plan $4.95 per month. I just play the movies through my laptop straight to my tv. Can go on a higher plan if I want.

Once people start buying tv’s with internet capacity – available now – that will be the end of dodgy sites like Quickflix.

By: Paul

Paul — Thu, 04 Mar 2010 01:21:49 +0000

I too have cancelled my subscription, but not before they charged me replacement cost for a DVD I returned and they claim I didn’t!!!!!!!! Grrrrrrrr. Don’t be scammed by this organisation. Unless you take a video of yourself posting it, you can’t prove a thing.

By: Scooter

Scooter — Mon, 04 Aug 2008 12:56:12 +0000

For anyone contemplating the Free Trial beware this company is guilty of false and misleading promotional material and so I cancelled my subscription minutes after joining… Why? Quickflix divides Trial and Standard subscribers into at least two categories, Standard and Premium.. during the trial you can not que up any Premium titles (I found New Releases and Blu-Ray to come under this umbrella).

So the only way to find out the queing time of Blu-Ray is to join..

Please don’t say it, the two tier policy is NOT in either the Trial T&C’s or Quickflix’s T&C’s…. if it was I would not have wasted my time joining and then later posting this comment.

By: Mike

Mike — Mon, 12 May 2008 01:44:19 +0000

I’ve been subscribed to Quickflix for over a year now and couldn’t be happier. I watch on average 30 DVD’s a month and have only had 1 in that whole time that had to be sent back. Their pricing is much better than a video store and I always get the DVD’s the day after they send them. I’m not sure where the above reviewers live but I am in Sydney and always enjoy next day delivery.

By: Patrick’s Musings » Blog Archive » Why I’m cancelling my Quickflix account

Thu, 13 Mar 2008 03:56:30 +0000

[...] can’t be bothered writing a full article at this time, but had a read of Scott Yang’s blog to get a similar [...]

By: Patrick Kelso

Patrick Kelso — Thu, 13 Mar 2008 02:45:00 +0000

I’m a big movie buff and a member of quickflix for three years, I’d say the biggest problem with them is the appalling customer service, they’ve held my account numerous times because of billing errors which were their fault. The sent me the same broken disk three times even though I told them it was scratched and wouldn’t play in my DVD player.

They were good two years ago when they dispatched dvds the same day you marked the old ones as returned. Now I’m lucky if I get 8 DVDs a week from them which on the $46.95 plan means I’m paying about $1.50 a disk, more than I’d pay at Blockbuster or Civic where weekly dvds are often available for $1 each. Oh, and I have over 200 titles in my queue, yet they still seem to take forever to send me titles.

By: shaun

shaun — Tue, 15 Jan 2008 02:10:38 +0000

Why did you even give us a review? You clearly dont even like watching movies so why would you sign up. and there is cheaper plans (you forgot to mention that!)

By: Jess

Jess — Fri, 05 Oct 2007 07:46:20 +0000

I am a huge fan of Quickflix! When I feel like watching a movie, having a quiet one at home, I don’t feel like walking up and down the aisles of a video store. Also, I think it’s great checking the mail every day and when I find a DVD in the letterbox… it’s like Christmas! When I open the envelope it’s like wow, I wanted to watch this! I’m not really bothered with the order that Quickflix send them, they’re all movies I want to watch or I wouldn’t put them in my queue. I have been using the service for a few months and have never had a damaged disc, they get posted in protective plastic sleeves- I don’t know if this is a new thing. I also got free movie tickets for no reason. If you want to watch movies on the weekend, they will be delivered during the week so just don’t watch them until then. Pretty simple solution. I pay $25 per month and get 8 DVDs each month. That’s just over $3 each. Much cheaper than a new release at the shop AND no late fees. I recommend it to everyone that just loves watching movies and am always raving on about it to my friends.

By: Quick Deals of the Week (13 May 2007) | Bargain Blog

Quick Deals of the Week (13 May 2007) | Bargain Blog — Sun, 13 May 2007 13:17:02 +0000

[...] have not been a fan of online DVD rental due to my less than optimal Quickflix experience. However, the best thing about these online DVD rental is — free trials! Sooty posted a [...]

By: Lyndal

Lyndal — Mon, 09 Apr 2007 05:32:35 +0000

I took up the Quickflix service because I am a busy mother of three, and always forgot to take the DVD’s back to the store. After having the service for 6 months I have just received an email from them telling me my credit card was declined. Maybe I have been complaining to them too often and they want me gone! We only had the basic plan which is 2 DVD’s a month, 1 at a time, nearly all of them were scratched, trying to watch was impossible, many storylines were made up by my husband and I. The last straw was when for my son’s birthday sleepover I changed my plan to 3 DVD’s at a time so I could hire some DVD games and a movie for him. The queue and the post foiled us. I ended up at the video store which was having a sale and purchased 5 movies for him! I’m done with it, even the late fees at the video store won’t put me off. On the upside I did get two free movie passes from them when I signed up, downside of that was we never did get a chance to use them!!

By: Julia

Julia — Thu, 23 Nov 2006 03:05:44 +0000

Be careful! I subscribed to Quickflix’s 2 week FREE trial which is advertised as “no risk”. Read the terms and conditions because after the 2 week trial, they start billing you $36.93. I got a shock when I got my credit card statement. But not only that, they claim they sent out 2 DVD’s which I haven’t received and now they are going to also charge me 2 x $29.95!

By: Rowen

Rowen — Thu, 31 Aug 2006 06:18:13 +0000

I also have taken up a subscription with Quickflix, to see what service was like and find that they are slow with re-issue of DVD’s and disc’s were scratched. This makes it a little less appealling (value for money). How ever I have found that I have been able to source some DVD’s that are unavailable through video shops, that is off the self as I have not bothered to request any through their service.

By: Mark

Mark — Sun, 20 Mar 2005 04:33:24 +0000

Hi Scott,

Thanks for your review. You’ve cleared most of the questions in my mind as how the online DVD system (for Quickflix anyway!) works. Normally, I’d watch a couple of movies in the weekend so delivery time would be an issue for me too.

My local Video also offer dvd rentals plan so I might look into that option.

cheers
Mark.

By: steve curtis

steve curtis — Thu, 10 Mar 2005 10:02:43 +0000

Scott,

Why not do a comparison on all online dvd rental sites to make the it more subjective.
Example : We send our dvds out in plastic covers in cardboard envelopes

Anyway thanks for your time……Steve